Wednesday, 5 October 2011

news from Fulbourn Health Centre

I write this following a very successful Open meeting of the Patient Participation Group at the Health Centre on Wednesday 7th September. It was a pleasure to see new faces and I trust everyone found the meeting interesting. The group’s Chair, Alison Farmer, outlined the achievements of the PPG to date and suggested some possible activities for the future along the lines of the successful Basic Life Support training evening.

Suggestions from the meeting included exploring possible links with other groups in the village such as the WI for future events. Alison reminded everyone that the Group is looking to extend its membership and also take the details of patients who would like to go on their mailing list. You are welcome to leave your details at Reception and we will pass them on.

Russell Sims, the Practice Manager, updated the meeting on the plans for GP consortia and Dr Cathy Bennett provided a valuable insight into how your GPs are working to improve the care of patients both directly and indirectly. This includes the options for referrals to hospital other than Addenbrookes for operations and ensuring patients needs are taken into consideration when services are being reviewed.

Russell also explained the aims of setting up a patient forum online and the recent activation of the Summary Care Records. Russell concluded by outlining the plans for a new computer system for the Practice as a whole which will be installed in November (see below). This raised the issue of communication between the Practice and our patients. The Mill is not delivered to everyone in the village and we have been asked to explore other avenues to ensure that we include all the households in the area.

Help at Home is a scheme available to people who have been discharged from hospital or have been ill at home. Trained and CRB checked volunteers can offer practical help with collecting prescriptions and shopping , for example. The service is free for 3 weeks. Anyone can ask for the service and will need to contact the South Cambs office on 01354 694413.

We are updating our computer system towards the end of November and it will be difficult to deal with large volumes of prescription requests during this time.
To make sure you get your medication on time, could we please ask that if you normally order your prescription between Wednesday 16th November and Friday 25th November to ensure that your request has been handed to us by

Gill Cummins
Office Manager
Fulbourn Health Centre

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